satisfaction@work
Reveals what drives loyalty, advocacy and productivity across your team — or signals the early risk of losing people you want to keep.
The satisfaction@work diagnostic measures the spectrum of factors that influence how content and engaged employees feel, day to day and long term. It reveals what drives loyalty, advocacy and productivity — or signals risks of attrition.
Indicators Measured
Conflict
Assesses the presence of healthy or unresolved conflict within the team or organisation.
Why it matters: Unresolved conflict is a significant drain on energy, while healthy conflict resolution fosters growth.
Difference
Measures the respect for diversity of perspective, status and background.
Why it matters: Valuing differences is the cornerstone of an inclusive culture where all employees feel they belong.
Feedback
Evaluates the frequency and quality of feedback exchanged between colleagues and between managers and staff.
Why it matters: Regular, meaningful feedback drives continuous improvement and shows employees their contributions are valued.
Feeling Valued
Gauges the depth and authenticity of recognition and appreciation employees feel.
Why it matters: Feeling genuinely valued is a primary driver of employee loyalty, satisfaction and discretionary effort.
Motivation
Measures the level and drivers of an employee's intrinsic desire to excel and do good work.
Why it matters: Understanding what motivates employees allows leaders to create an environment where people can thrive.
Ownership
Assesses the sense of pride, accountability and decision-making authority employees have in their work.
Why it matters: A sense of ownership fosters accountability and a deep commitment to quality and success.
Openness
Measures the level of candour in communication and an open-mindedness to new ideas.
Why it matters: An open environment fosters psychological safety, trust and innovation.
Benefits of Use
Ready to see where your team stands?
The satisfaction@work diagnostic is one of the bp2w® suite of team diagnostics — get in touch to talk through what it could reveal for your organisation.
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