PRIVACY POLICY
PRIVACY POLICY
Privacy Policy
Robin Lodge Associates Ltd
Effective Date: 1 September 2024
At Robin Lodge Associates Ltd, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal data we obtain about you when you use our website, services, or communicate with us.
1. Information We Collect
We may collect the following information:
Personal Identification Information: Name, email address, phone number, postal address, and any other details you provide to us.
Technical Data: IP address, browser type, operating system, and device details.
Usage Data: Information about how you use our website, products, and services.
Cookies and Tracking Technologies: We use cookies to enhance your experience. For detailed information, refer to our [Cookie Policy].
2. How We Use Your Data
We use your data to:
3. Legal Basis for Processing
We process personal data based on the following legal grounds:
Consent: When you provide your explicit consent (e.g., subscribing to our newsletter).
Contractual Obligation: Processing necessary for the performance of a contract.
Legal Obligation: Compliance with applicable laws and regulations.
Legitimate Interests: When processing is necessary for our legitimate interests (e.g., marketing, fraud prevention), except where overridden by your data protection rights.
4. How We Share Your Data
We may share your personal data with:
Service Providers: Third parties that provide services on our behalf (e.g., payment processors, email service providers).
Legal and Regulatory Authorities: Where required by law, to comply with legal obligations or respond to valid legal requests.
We do not sell, trade, or rent your personal data to third parties.
5. Data Security
We are committed to ensuring the security of your personal data. We have implemented appropriate technical and organisational measures to prevent unauthorised access, disclosure, or loss of your data.
6. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.
7. Your Rights
Under the UK GDPR, you have the following rights:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request the correction of inaccurate or incomplete data.
Erasure: You can request the deletion of your data under certain circumstances.
Restriction: You can request to limit the processing of your data.
Data Portability: You can request your data in a structured, machine-readable format.
Objection: You can object to the processing of your data based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at robin@rcla.co.uk.
8.Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email.
10. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:
Robin Lodge Associates Ltd
Unit 14,
The Maltings Industrial Estate
Southminster
Essex
CM0 7EQ
robin@rcla.co.uk
07525 934884
Robin Lodge Associates Ltd
Effective Date: 1 September 2024
At Robin Lodge Associates Ltd, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal data we obtain about you when you use our website, services, or communicate with us.
1. Information We Collect
We may collect the following information:
Personal Identification Information: Name, email address, phone number, postal address, and any other details you provide to us.
Technical Data: IP address, browser type, operating system, and device details.
Usage Data: Information about how you use our website, products, and services.
Cookies and Tracking Technologies: We use cookies to enhance your experience. For detailed information, refer to our [Cookie Policy].
2. How We Use Your Data
We use your data to:
- Provide our services and manage your account.
- Improve our website, products, and services.
- Communicate with you about our services or respond to your inquiries.
- Comply with legal obligations.
- Prevent fraud and improve security.
3. Legal Basis for Processing
We process personal data based on the following legal grounds:
Consent: When you provide your explicit consent (e.g., subscribing to our newsletter).
Contractual Obligation: Processing necessary for the performance of a contract.
Legal Obligation: Compliance with applicable laws and regulations.
Legitimate Interests: When processing is necessary for our legitimate interests (e.g., marketing, fraud prevention), except where overridden by your data protection rights.
4. How We Share Your Data
We may share your personal data with:
Service Providers: Third parties that provide services on our behalf (e.g., payment processors, email service providers).
Legal and Regulatory Authorities: Where required by law, to comply with legal obligations or respond to valid legal requests.
We do not sell, trade, or rent your personal data to third parties.
5. Data Security
We are committed to ensuring the security of your personal data. We have implemented appropriate technical and organisational measures to prevent unauthorised access, disclosure, or loss of your data.
6. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.
7. Your Rights
Under the UK GDPR, you have the following rights:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request the correction of inaccurate or incomplete data.
Erasure: You can request the deletion of your data under certain circumstances.
Restriction: You can request to limit the processing of your data.
Data Portability: You can request your data in a structured, machine-readable format.
Objection: You can object to the processing of your data based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at robin@rcla.co.uk.
8.Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email.
10. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:
Robin Lodge Associates Ltd
Unit 14,
The Maltings Industrial Estate
Southminster
Essex
CM0 7EQ
robin@rcla.co.uk
07525 934884